Privacy Policy
At Italian Royals, your privacy is as important to us as your trust. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website, make a purchase, or interact with our brand.
By using our website or placing an order, you agree to the practices described in this Privacy Policy.
- Information We Collect
We collect personal information necessary to process your orders, improve your experience, and provide exceptional service.
Information You Provide Directly
When you use our website or contact us, you may provide:
- Your full name
- Billing and shipping address
- Email address
- Phone number
- Payment information (processed securely by third-party providers)
- Fabric and design preferences
Information Collected Automatically
When you visit our website, we may collect:
- Your IP address
- Browser type and version
- Device information
- Pages visited and browsing duration
- Cookies and other tracking data (see Section 6)
- How We Use Your Information
We use your information to:
- Process and deliver your custom curtain orders
- Send order confirmations and shipping updates
- Communicate regarding inquiries or support requests
- Customize your experience and recommend fabrics or products
- Improve our website performance and customer experience
- Comply with legal obligations
Italian Royals never sells or rents your personal information to third parties.
- Payment Information
All payments are processed securely via trusted third-party gateways (e.g., Stripe, PayPal, Razorpay, etc.).
We do not store or have access to your full credit/debit card details.
- How We Share Your Information
We may share necessary data only with trusted partners to fulfill your order or improve our services:
- Delivery partners (for shipping and tracking)
- Payment processors (for secure transactions)
- IT and hosting service providers (for website functionality)
All third parties are bound by confidentiality agreements and may only use your data for the intended service.
- Data Security
We take data protection seriously.
Your information is stored securely and protected from unauthorized access, alteration, disclosure, or destruction through:
- Encrypted data transmission (SSL)
- Secure server hosting
- Regular system updates and access controls
However, while we use industry-standard measures, no online platform can guarantee absolute security.
- Cookies and Tracking Technologies
Our website uses cookies to enhance user experience and gather analytical data.
Cookies help us:
- Remember your preferences (fabric type, color, etc.)
- Improve navigation and performance
- Analyze how visitors use our site
You can disable cookies in your browser settings, but some features may not function fully as intended.
- Your Rights
Depending on your location (e.g., under GDPR or equivalent laws), you may have the right to:
- Access and receive a copy of your personal data
- Request correction or deletion of your data
- Withdraw consent for marketing communications
- Object to certain processing activities
To exercise these rights, contact us at support@italianroyals.com.
- Marketing Communications
With your consent, we may send you updates about new collections, design inspiration, or special offers.
You may unsubscribe anytime by clicking “Unsubscribe” in our emails or contacting us directly.
- Retention of Data
We retain personal data only as long as necessary to:
- Fulfill your order and after-sales service
- Comply with legal and accounting requirements
- Maintain business records
When data is no longer needed, it is securely deleted or anonymized.
- Third-Party Links
Our website may include links to third-party websites (e.g., payment providers or social media).
We are not responsible for the privacy practices or content of these external sites.
We encourage you to review their privacy policies before sharing any personal information.
- Children’s Privacy
Our website is intended for use by adults.
We do not knowingly collect personal data from individuals under the age of 18.
If we learn that we have inadvertently collected such data, we will promptly delete it.
- Updates to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements.
The revised version will always be posted on our website with the updated effective date.
- Contact Us
For questions or concerns regarding your privacy or this Policy, please contact:
Email: support@italianroyals.com
Website: www.ItalianRoyals.com
Registered Address: 16192 Coastal Highway, Lewes, Delaware 19958, County of Sussex, United States of America
